Mrs. Martina K: Purchase of our house in Pezinok was definitely not easy, as was the seller's family situation, which greatly complicated and prolonged the entire buying and selling process. However, Mrs. Váleková, as a agent of seller, handled each meeting with the seller and his family with insight and calmness. She always diplomatically and assertively managed to conduct conversations and not involve us as buyers in existing disputes. She helped and accommodated us with all administrative matters and requests, either ours or from the bank or authorities. She took care of all the discrepancies herself, without our presence and only informed us about the news and the progress of the process. During those months, we became friends and to this day I can turn to her with confidence, she is always happy to give advice and help. She is responsible and definitely likes order in her things, which is a very important quality of a broker when it comes to buying and selling real estate.